Role : Junior Engineer – SupportNo of vacancies : 4

Experience : 1-3

Years Salary : Not disclosed

1. Working with customers/employees to identify problems and advising on the solutions.

2. Logging and keeping records of customer/employee queries.

3. Analysing call logs so you can spot common trends and underlying problems.

4. Updating self-help documents so customers/employees can try to fix problems themselves.

5. Working with field engineers to visit customers/employees for the respective queries and issues.

Role : Inside Sales Executive – Female Candidates

No of vacancies : 3

Experience : 1-3 Years

Salary : Not disclosed

1. Converts inquiries into sales by answering inbound telephone calls.

2. Makes cold(outbound) calls to potential prospects to convert into sale.

3. Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems.

4. Influences customers to buy or retain product or service by following a prepared script to give product reference information.

5. Documents transactions by completing forms and record logs.

6. Maintains database by entering, verifying, and backing up data.

7. Maintains technical knowledge by attending educational workshops; reviewing publications.

8. Contributes to team effort by accomplishing related results as needed.